Tklesson - Privacy Policy

1. Introduction

Effective Date: 16-05-2025

Platform Name: Tklesson
Website: www.tklesson.com

Tklesson ("we", "our", or "us") operates a tutoring marketplace platform connecting students with qualified tutors. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

        We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy, please contact us.
    

2. Information We Collect

We collect several types of information to provide and improve our tutoring platform:

Account Information: Name, email, academic level, subject preferences when you register
Tutor Matching Data: Learning preferences, availability, academic goals
Session Data: Booking history, session recordings (if applicable), chat communications
Payment Information: Processed securely through Stripe - we do not store payment details
Usage Data: Platform interaction, feature usage, and performance metrics

3. How We Use Your Information

We use the information we collect in various ways, including to:

Provide and improve our tutoring services
Respond to user inquiries and provide support
Manage bookings and user profiles
Enhance user experience and personalize content
Develop new products, services, and features
Analyze and understand how our services are used

4. Data Sharing and Disclosure

We may share your information in the following situations:

If required by law or legal process
To comply with government requests or court orders
To protect user safety and our legal rights
With service providers who assist in our operations
In connection with a business transfer or merger

      We do not sell your personal information to third parties for marketing purposes.
    

5. Children's Privacy

Our platform serves students of all academic levels, including children under 13. For students under 13, we require parental consent and supervision.

Parents or guardians must create and manage accounts for children under 13, and are responsible for monitoring their children's use of our platform and tutoring sessions.

        If we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible.
    

6. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure.

Our security measures include:

Encryption of sensitive data
Regular security assessments
Limited access to personal information
Secure server infrastructure

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access or correct your personal data
Request deletion of your data
Withdraw consent to data processing
Object to our use of your information
Request data portability

To exercise these rights, contact us at info@tklesson.com.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised "Effective Date."

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

      Significant changes will be notified through our website or via email when appropriate.
    

9. Contact Us

If you have any questions about this policy, reach out to us at:

info@tklesson.com

Phone (Canada): +1-226-975-7070

Phone (US): +1-951-905-1021

www.tklesson.com